Claims for Reimbursement

If you receive care while abroad, you may have to pay for your care upfront. You are eligible for reimbursement of 100% of the cost, but have to file a claim for reimbursement.

To submit a Claim for Reimbursement to the International Insurance provider, please follow the following steps:

  1. Obtain a receipt for all payments for medical care with a description of services and amount paid. This receipt must be translated to English before submission to Health Special Risk. For translation services contact International Insurance via phone or e-mail to request translation services.
  2. Make copies of all documents.
  3. Fully complete the appropriate claims form:
  4. Submit your Study Abroad Claims Form and all receipts/documents within 90 days of receiving care, via email, fax, or mail, to:
    • E-mail:
    • Fax: 1-972-512-5820
    • Health Special Risk, Inc.
      4100 Medical Parkway
      Carrollton, TX 75007.
  5. Include the case number provided at time of treatment, if applicable, in any correspondence regarding your claim.

Note: International students who have paid for care upfront or with their own money in their home country must use their permanent U.S. address when filing a Claim for Reimbursement or it will be denied due to policy exclusions.

For more information about submitting a Claim for Reimbursement, please visit the Arthur J. Gallagher website.